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How we handle the information you share with us.
When you complete our quotation or contact forms we collect the details you provide, such as your name, business name, postcode, phone number, email address, preferred contact method and information about your current setup and requirements. We also record the date and time of your enquiry and the marketing source it came from.
We use your details to respond to your enquiry, prepare a quotation, recommend suitable EPOS software, hardware and payment options, and to contact you about your request using the method you selected. We may also use aggregated, non-identifying data to understand which marketing channels are most effective.
We process your information on the basis of your consent, given when you submit an enquiry, and our legitimate interest in responding to sales enquiries and running our business.
We do not sell your information. We may share relevant details with the EPOS software or payment providers required to prepare your quotation, and with service providers that help us operate our website and communications.
We keep enquiry data for as long as necessary to deal with your request and for legitimate business and legal purposes, after which it is deleted or anonymised.
You have the right to access, correct or delete your personal data, to object to or restrict its processing, and to withdraw consent at any time. To exercise any of these rights, contact us using the details below.
EPOS Associates, 128 City Road, London EC1V 2NX, United Kingdom. Call or WhatsApp: +44 7427 810304. Email: info@eposassociates.co.uk.
This summary is provided for transparency and should be reviewed against EPOS Associates' actual data-processing arrangements before publication.