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Not satisfied with your purchase? We offer a hassle-free 30-day return policy on all products.
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.
Return most items within 30 days of delivery for a full refund.
If your item is defective or damaged, we'll cover return shipping costs.
Choose between a full refund to your original payment method or an exchange.
Email info@eposassociates.co.uk with your order number and reason for return.
We'll provide you with a return authorisation number and shipping instructions.
Securely pack the item in its original packaging and send it back to us.
Once we receive and inspect the item, your refund will be processed within 5-7 business days.
Items should be returned in their original packaging where possible.
Items must be unused and in the same condition as received.
Software products with activated licence keys cannot be returned unless defective.
Bespoke or custom-configured items may not be eligible for return.
Contact our support team and we'll guide you through the process.
Request a Return